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FAQ

Can the photo booth be used outside?

In consideration of the intense heat prevalent in Florida, it is imperative that the booth be situated indoors. However, during the period from December to April, weather permitting, and with outside temperatures ranging between 60 and 80 degrees Fahrenheit, the booth may be positioned outdoors. Nevertheless, a contingency plan necessitates the availability of an indoor backup location to accommodate potential weather fluctuations.

How many hours are included in the rental?

The rental package comprises a standard duration of four hours, supplemented by an additional hour allotted for setup and another hour designated for take down. It is important to note that no charges are incurred for the setup and take down periods.

What is your cancellation policy?

Clients must notify Laughing Lens of any cancellation at least 30 days prior to the scheduled event date to receive a full refund.

  •     Cancellations made between 15 to 29 days prior to the event will be subject to a 50% refund of the total booking fee.

  •     Cancellations made less than 15 days before the event will not be eligible for any refund.

Notification Process:
All cancellation requests must be submitted in writing via email to info@laughinglensphotobooth.com with the subject line "Cancellation Request - [Client's Name]."
The cancellation will be considered effective from the date and time the email is received by Laughing Lens.

Refund Process:
Refunds will be processed within 14 business days from the date of cancellation.
Refunds will be issued using the same method of payment used for the initial booking.

Rescheduling:
Clients may reschedule their booking without penalty if done at least 15 days prior to the event, subject to availability.
Rescheduling requests made within 15 days of the event may incur additional fees or charges.

Forces of Nature:
In the event of circumstances beyond the control of either party, such as natural disasters, severe weather conditions, or government-imposed restrictions, both parties will work together to find a suitable solution.
If the event cannot be rescheduled or fulfilled due to forces of nature, Laughing Lens will issue a full refund to the client.

DEPOSIT INFORMATION

A non-refundable deposit of $50 is required at the time of booking to secure the reservation. You will have 24 hours to pay deposit or the date will be released. The deposit will be applied towards the total booking fee, and in the event of cancellation, it will not be refunded.
By booking our services, clients agree to adhere to the terms and conditions outlined in this cancellation policy.

Laughing Lens reserves the right to amend this cancellation policy at any time without prior notice.

If you require any further clarification or assistance, please feel free to contact us at info@laughinglensphotobooth.com

PAYMENT INFORMATION

Zelle (Preferred), Cash App, PayPal

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